This email made my morning!
“Just to let you know items arrived safe and sound.
“They look fabulous and they are going to make a lovely present.
“Good luck with your project and I hope before too long you have the castle looking how you would like it.
“Thank you again for getting it to us so quickly.”
and this one made my afternoon:
“I received the certificates yesterday and am really pleased with them so thank you so much. The bonus is that as it is for my father….I can now be called Lady!! 😉 My hunt to marry a Lord is off!”
and then this one received this evening has made my week:
“I am sorry to have put you to the trouble of resending it. But I am delighted with the gift and I thank you for also including a card to [the recipient] wishing him a happy birthday and so making it really personal.
“Your customer service has been outstanding, and not matched by any other business from whom I have purchased goods. Your team has been responsive, helpful and very professional. Thank you very much and by all means do share this positive feedback if it helps. I think this is a brilliant initiative to raise funds to restore your castle whilst also being a novel and interesting gift to someone for a special occasion.
“Thanks again and sorry for the extra trouble I put you to.”
Groupon customers in the UK, Ireland and Scandinavia have done a sterling job getting the word out – which makes the renovation programme for next year look more and more feasible. We’re so excited.
If you have a Groupon voucher, or would like to know more, please visit our central redemption site here.